Simply final week we reported that chat is going away from Google Enterprise Profiles. Effectively, Google could also be including native SMS and WhatsApp messaging help on your Google Maps enterprise listings.
Francastrokw noticed that Google is testing including a brand new “chat” part to the Google Enterprise Profiles part the place you possibly can add your SMS quantity and/or WhatsApp quantity, if you wish to permit Google Maps and Google Search customers to message or chat with you.
He posted this screenshot on X:
I personally don’t see this selection on my Google Enterprise Profile.
Google Chat was a local chat characteristic that labored inside the Google Enterprise Profile and Maps app. I think Google didn’t wish to keep one other messaging service. So possibly Google will permit companies to talk utilizing SMS and WhatsApp sooner or later, as a substitute?
Discussion board dialogue at X.