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Google is investigating a problem inflicting incomplete information in Advert Supervisor Attain experiences.
Advert Supervisor Attain experiences with dynamic date ranges like “Final week (Solar – Sat)” or “Final 93 days”, or mounted date ranges with begin or finish dates past March 20, 2024, will embody incomplete attain reporting information for any Orders or Line objects nonetheless actively delivering past March 20.
Why we care. Affected customers are capable of entry Google Advert Supervisor however might not have entry to the latest information.
When will the issue be mounted? Google stated it’s going to present an replace at 5pm ET on April 1 with extra details about this downside.
When did the problem begin? Google confirmed that the incident started at 5.55pm ET on March 29.
What Google is saying. Google stated in an announcement:
- “The ‘Estimated Complete Distinctive Guests’ Attain report metric is unaffected by this difficulty and can be utilized as an interim workaround.”
- “This metric represents the whole distinctive customers, much like ‘Complete distinctive guests’, however as an alternative gives an estimate of distinctive guests to be able to report an estimated attain for as many rows as attainable.”
Deep dive. Learn Google’s announcement in full for extra info.
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