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Ex-Google Search chief worried his team was too involved with ads

avenueadsBy avenueads1 November 2023Updated:18 January 2024No Comments2 Mins Read
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Google declared a “Code Yellow” after person queries slowed in February 2019 to seek out out why. Ben Gomes, then the pinnacle of Google Search, turned involved a few thinning firewall between Search and Advertisements, based on emails revealed through the ongoing U.S. vs. Google antitrust trial.

Why we care. We’ve been involved to be taught Google has increased ad prices to fulfill quarterly income objectives and Ads, Search and Chrome teams working to boost ad revenue. Whereas Google talks about at all times doing what’s greatest for customers, clearly it additionally has performed what’s greatest for Google income and earnings.

The emails. In a single 2019 e mail, a “pissed off” Gomes advised different executives that the Search group was “getting too near the cash,” Bloomberg reported:

  • “I feel it’s good for us to aspire to question progress and to aspire to extra customers. However I feel we’re getting too concerned with adverts for the nice of the product and firm.”
  • “I get involved that progress is all we’re fascinated about.”
  • “We may enhance queries fairly simply within the brief time period in person damaging methods (flip off spell correction, flip off rating enchancment, place refinements everywhere in the web page).”

Nonetheless, Gomes mentioned throughout his testimony that he was “discussing issues we’d by no means do,” in that final bullet.

Code Yellow aftermath. The “emergency” lasted seven weeks, after which Google created a brand new metric to measure teams of queries, relatively than person queries as a metric (“I feel this metric of simply utilizing queries is just not one which optimizes appropriately,” Gomes defined.).

Gomes left his function a few yr later, when Prabhakar Raghavan turned the brand new head of Google Search.

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