In case your website has misplaced site visitors, it’s pure to marvel what you’re doing flawed. However what if it’s not your fault?
Let’s be actual. More often than not, it’s doubtless that it is your fault not directly. You’ll have website or content material high quality points you have been unaware of or low-quality hyperlinks dragging down efficiency.
Nonetheless, assuming it’s all the time your fault could be dangerous. When you attempt to “repair” points that aren’t actually there, it could actually backfire and do extra hurt than good. Generally, shedding site visitors is really not your fault and is genuinely out of your management.
Listed below are the highest three causes for site visitors losses that aren’t your fault and how one can reply to them.
In case your prime rivals are all experiencing related site visitors losses to you, then that is your first clue Google could be stealing your site visitors.
To see if that is taking place, plug your web site into Site Explorer and add your important rivals to the natural search site visitors graph within the Overview report.
If the graph seems to be like this, then Google is favoring an rising competitor:
![Graph of a competitor's traffic growing as another website's traffic declines.](https://ahrefs.com/blog/wp-content/uploads/2024/03/graph-of-a-competitors-traffic-growing-as-another.png)
If that is what you’re seeing, Google is not stealing your site visitors. You could do some competitive intelligence and determine what your competitor is doing higher than you.
However if you happen to see a graph like this the place most, if not all, rivals’ site visitors drops similtaneously yours, that’s a great signal Google is stealing your site visitors:
![Graph comparing four websites in the same industry with unanimous traffic losses and improvements.](https://ahrefs.com/blog/wp-content/uploads/2024/03/graph-comparing-four-websites-in-the-same-industry.png)
To double-check that that is the case, it is advisable dig a bit deeper by asking these questions:
- Has Google modified the visibility of advertisements above the fold?
- Has Google launched a brand new natural SERP function above natural outcomes?
- Has Google pushed natural outcomes additional down on cellular searches?
- Has Google modified the design of natural outcomes which can have an effect on click-throughs?
When you answered sure to any of those, then Google is probably going pinching your site visitors.
When you’re unsure if any of those could also be at play, right here’s how you can discover out. Begin by getting into your important key phrase into Ahrefs’ Keyword Explorer. Let’s use “gardening” as the instance key phrase.
![Example of entering a keyword into Ahrefs' keyword explorer.](https://ahrefs.com/blog/wp-content/uploads/2024/03/example-of-entering-a-keyword-into-ahrefs-keyword.png)
Then, scroll to the SERP comparability view. Enter two dates to match, ideally from a couple of days earlier than the drop vs a couple of days after, although you possibly can select any timeframe that is smart on your evaluation.
Right here’s an instance with a year-over-year comparability:
![Doing a year-over-year analysis for a keyword using Ahrefs' SERP comparison tool.](https://ahrefs.com/blog/wp-content/uploads/2024/03/doing-a-year-over-year-analysis-for-a-keyword-usin.png)
Make notice of any modifications to the SERP options current and the order they seem in. For example, from the above instance, you possibly can observe all the following UI modifications Google has made:
- Removing of the native search pack
- “High tales” bumped all the way down to place 3
- “Folks additionally ask” bumped all the way down to place 4
- Buying outcomes taking over above-the-fold actual property
- Prominence of extra pictures within the SERPs
You can too go a bit deeper right here by checking the visible format of the SERPs.
For example, you are able to do some sleuthing in Wayback Machine to get a really feel for what the search outcomes appeared like with the native pack:
![Historical SERP results on Google showing a local map pack alongside a knowledge panel for the keyword "gardening".](https://ahrefs.com/blog/wp-content/uploads/2024/03/historical-serp-results-on-google-showing-a-local.jpg)
Admittedly, there can be some information gaps right here as not each key phrase search is recorded by the Wayback Machine, however many standard, evergreen phrases ought to have some historic snapshots.
You possibly can then examine these to the dwell SERPs, particularly the above-the-fold area, which for the “gardening” instance now seems to be like this:
![Current SERP results on Google for the keyword "gardening" showing product results.](https://ahrefs.com/blog/wp-content/uploads/2024/03/current-serp-results-on-google-for-the-keyword-ga.jpg)
What’s much more fascinating is that as an alternative of every product tile linking off to the web site it shows, Google opens up a panel in its personal interface as an alternative:
![](https://ahrefs.com/blog/wp-content/uploads/2024/03/word-image-173198-8.jpg)
In case your website ranked in native outcomes for this key phrase, that’s a site visitors loss you received’t have the ability to get well, regardless of how a lot effort you set into it.
Likewise, if you happen to function within the “High tales” or “Folks additionally ask” sections, it’s doubtless tough to reclaim your site visitors since they’ve been bumped a lot decrease on the web page (which correlates to a decrease click-through price).
And even for the supposed “winners” on this scenario—the ecommerce manufacturers with merchandise featured within the new SERP outcomes—Google is inserting itself within the conversion course of and directing much less site visitors to their product pages to maintain extra folks on its platform.
So if you happen to’re shedding site visitors to Google, it’s more likely to be tough so that you can reclaim this site visitors as a result of:
- It’s tough to indicate up for each new function Google releases.
- Many occasions, new options received’t make sense for your corporation mannequin.
- Google is more and more inserting itself in the course of extra conversion journeys.
Reasonably, chances are you’ll be higher off Google’s bigger-picture goal and aligning with that. Within the gardening instance, it could be a case of accepting site visitors losses for this particular key phrase however then discovering the matters and content material codecs the place there’s new progress potential as an alternative.
To do that, you possibly can try the key phrase forecasts for matters in Key phrases Explorer and isolate content material angles which can be a great match for your corporation.
![](https://ahrefs.com/blog/wp-content/uploads/2024/03/word-image-173198-9.png)
Many individuals use the identical phrases however are on the lookout for various things. When this occurs en masse, it may set off an intent swap the place Google modifications the format and kinds of outcomes returned.
For instance, let’s take a look at the subject of “conservatorship.” Earlier than Britney Spears’ authorized drama grew to become a preferred matter for gossip magazines, folks primarily looked for this time period on the lookout for authorized definitions and recommendation.
The highest of the SERPs appeared like this:
![Above-the-fold search results on Google for the keyword "conservatorship" including a Wikipedia entry and People Also Ask results.](https://ahrefs.com/blog/wp-content/uploads/2024/03/above-the-fold-search-results-on-google-for-the-ke.png)
However when Britney was going by way of her authorized drama in 2021, the highest of the SERPs appeared like this with the High Tales function taking precedence:
![QDF-affected SERP results for the keyword "conservatorship" during 2021 showing news results about Britney Spears.](https://ahrefs.com/blog/wp-content/uploads/2024/03/qdf-affected-serp-results-for-the-keyword-conserv.png)
The Query Deserves Freshness (QDF) mannequin is liable for this. It’s a re-ranking mannequin that modifications SERPs on the final minute to ship essentially the most present info.
In conditions like this, in case your website stays on the SERPs and the content material is related to the brand new intent, you may even see a brief site visitors spike. Nonetheless, in case your content material isn’t related to the brand new intent or it’s dropped from outcomes altogether, that’s the place chances are you’ll expertise site visitors losses.
So, how do you reply if there’s an intent swap in your key phrases?
- When you suppose it’s a QDF occasion that can move: You could possibly simply wait it out till the rankings re-stabilize.
- If it’s a minor intent change or one thing that also aligns along with your model: You could possibly replace your content material to mirror the shift.
- If the brand new intent doesn’t align along with your model: There isn’t a lot motion you possibly can take. It’s greatest to be clear with stakeholders about why site visitors was misplaced and the way reclaiming it’s past your management. As a substitute, present the place the brand new strategic advantages lie and the way you’ll be pivoting the technique.
Right here’s another excuse intent switches can occur: Google’s understanding of what customers need improves
That is truly what occurred within the gardening instance I used above. Between each dates I checked, there’s been a predominant informational intent within the natural listings. Nonetheless, Google shifted the options above the fold from prioritizing native providers and gardening information to showcasing ecommerce merchandise as an alternative.
![Annotated version of the year-over-year analysis using Ahrefs' SERP comparison tool.](https://ahrefs.com/blog/wp-content/uploads/2024/03/annotated-version-of-the-year-over-year-analysis-u.png)
As Google will get higher at understanding what folks need, it is going to proceed to make modifications like this.
On this situation, because it isn’t a QDF occasion that can move, you both have to replace your content material to mirror the shift or admit defeat and talk causes on your site visitors loss to stakeholders.
As customers grow to be extra tech-literate and adept at utilizing different platforms, their search behaviors and expectations change.
Extra folks lately are bypassing Google and turning on to different platforms like:
- ChatGPT for conversational searches
- YouTube for video content material
- Reddit for user-generated responses
- TikTok for snackable, entertaining content material
- Amazon for product searches
If Google desires to remain related, it must make modifications that preserve youthful audiences engaged. As such, these modifications may also result in site visitors declines which can be past your management.
A prevalent instance of this, going down in SERPs proper now, is how Google contains user-generated content material and discussion board websites in prime natural positions. There was an announcement in 2022 launching the “Boards and Discussions” function, however many modifications have since been made to incorporate extra UGC content material in SERPs.
![Google's announcement launching the Forums and Discussions SERP feature in 2022.](https://ahrefs.com/blog/wp-content/uploads/2024/03/googles-announcement-launching-the-forums-and-dis.png)
Websites like Reddit and Quora are actually pinching site visitors from digital publishers and area of interest website house owners in hundreds of thousands of SERPs the place they weren’t featured earlier than.
Let’s take a look at Reddit’s site visitors pattern for the final two years in Ahrefs:
![Reddit's organic search traffic trend in Ahrefs' Site Explorer.](https://ahrefs.com/blog/wp-content/uploads/2024/03/reddits-organic-search-traffic-trend-in-ahrefs-s.png)
Total, Reddit has seen a:
- 24.5% raise in natural key phrases
- 81.5% raise in natural site visitors
- 47% raise in its High 3 key phrases
- 87.2% raise in Site visitors Worth (this one blew my thoughts)
And Quora’s efficiency follows an identical sample:
![Quora's organic search traffic trend in Ahrefs' Site Explorer.](https://ahrefs.com/blog/wp-content/uploads/2024/03/quoras-organic-search-traffic-trend-in-ahrefs-si.png)
Quora has seen a:
- 16.7% raise in natural key phrases
- 72.3% raise in natural site visitors
- 26.7% raise in its High 3 key phrases
- 85.5% raise in Site visitors Worth
Except Google makes a change, there’s no probability that publishers and types that misplaced site visitors will have the ability to reclaim it simply.
Now, it’s not all the time going to be the case that completely nothing could be executed. I encourage you to suppose exterior the field right here and discover artistic methods to make successful content material within the face of such modifications.
For instance, many SEOs are actually posting on Reddit and leveraging Reddit’s present rankings to get extra eyeballs on their content material.
Modifications in person conduct may also typically result in alternatives for brand spanking new content material codecs which can be untapped and have little or no competitors. The goal of the sport right here is to adapt and present up the place your viewers is looking out, even when that’s past Google.
search engine optimization in its purest kind is platform agnostic; it’s not nearly Google, and I feel many SEOs have forgotten this.
Remaining ideas
Generally, it’s greatest to carry off taking motion till you’re sure of the foundation explanation for your web site’s site visitors loss.
Tweaking your content material or throwing hyperlinks at a website not often helps get well site visitors you misplaced for any of the above causes.
However if you happen to really feel like there’s extra you could be doing, try our information on how to recover if your traffic has dropped dramatically.
When you’ve bought any questions or have examples of different the explanation why websites have misplaced natural site visitors when it’s not their fault, be at liberty to share them with me on X or LinkedIn.